1. What's New At Mentorhelp.org Research Corner and a new section on telementoring. See the web site www.mentoring.org for more one-on-one mentoring relationships between adult volunteers and children from single http://www.mentorhelp.org/mentornew.html

Check this space regularly for new information and listings of upcoming events and training. A new section, called Community Data, has been added to this site. These pages will provide easy access to data that may be needed by grant writers, program developers, educators, and others working in the prevention field. Links to websites and locally compiled data will enable the user for find information about risk and protective factors in the Lancaster area. Try it out by clicking here The National Mentoring Center has created a new e-mail discussion group for mentors and mentoring program personnel. Staff of the National Mentoring Center are members of the group and will respond to specific questions or interests. For more information, go to the web page, which you can access from our Links page, and sign up! If you have questions, you can call the Center at 1-800-547-6339, extension 647. You may have noticed that the domain name for this site has changed. The new, easier address is: mentorhelp.org. If you know anyone who might want to access this site, please pass along this new address. If you would like to be added to the mailing list, please contact us Lancaster, PA agencies and groups now offering mentoring programs, or those ready to start programs, can post their needs for volunteers on this site. These will be forwarded to the United Way Volunteer Center to be included in their volunteer listings. If you would like to include a statement of your needs, such as: age group of mentees, program type, characteristics of mentors needed, etc.

2. Untitled The purpose of the Potomac telementoring Project (PTeMP) is to expand opportunities for about working with students. Qualified volunteers who express interest in college-access http://www.gwu.edu/~prep/ptempplan.doc

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3. Speech By Vice President Gore: Remarks At Digital Divide Event of online volunteers; a new guide from the Department of Education on tele-mentoring in math, science employees or members involved in mentoring and tutoring in the digital age http://clinton3.nara.gov/WH/EOP/OVP/speeches/edtech.html

THE WHITE HOUSE Office of the Vice President Remarks by Vice President Al Gore Digital Divide Event Tuesday, April 28, 1998 (As prepared for delivery) We meet today to break down walls. At each critical point of our nation's history, we have acted on our duty to give every citizen the chance to live out the American Dream. In the Agricultural Age, we ensured that land went not only to the privileged few, but to the common yeoman farmer. In the Industrial Age, we focussed on making sure that all Americans and not just the industrial barons had access to capital. Today, in the Information Age, connecting all our people to a universe of knowledge and learning is the key to ensuring a lifetime of success. The facts are clear and startling. Five years ago, 3 million people were connected to the Internet. Two years ago, 40 million people were connected. Last year, it was 100 million. No one knows where we will be next year, but the course is clear: technology is transforming our lives. Today, we can order blue jeans and cars custom-made to our specifications. Small businesses spring up overnight and provide services to millions. Schools are using the Internet to explore the Red Planet, dissect virtual frogs, and learn foreign languages. The Information Age is all around us and it's here to stay. That's why, in 1994, President Clinton and I set a goal of wiring every classroom and library to the Internet. On Net Days all over the country, Americans from all walks of life have come together in modern-day electronic barn-raisings to connect children to a brighter future. Over these past four years, we've increased the number of classrooms wired to the Internet nine times over.

4. Tele-Mentoring School Renewal Through Expert telementoring. Telementoring is an innovative and effective educational relationships between adult volunteers and children http://www.schoolrenewal.org/strategies/i-mentoring-gf.html

Expert Tele-Mentoring of Students Economy Engagement The Context: Mentoring is a one-to-one educational and supportive relationship practiced for hundreds of years in almost all cultures. It is based on trust. It has proven to be effective in most educational settings and especially in at-risk situations. Today the term "expert mentor" usually means a more-experienced person who acts as a guide or model for a less-experienced person. Stanford psychologists have shown that expert mentoring is extremely effective to advance learners when adequate intervention is applied. We have learned from recent research that the presence of a caring adult in a mentor/mentee relationship has been a decisive factor in the life of many youths. Caring individuals, who provide one-to-one support, friendship, and guidance, become role models for disoriented children attending many inner-city schools. School Renewal Through Expert Tele-Mentoring There are many national efforts, with international recognition, offering on-line mentoring programs. One in particular is

5. TOPLINE Tele-mentoring TOPLINE telementoring. The TOPLINE telementoring scheme has added an electronic dimension has enabled practicing teachers - energetic volunteers - to achieve http://www.pu-kumamoto.ac.jp/~pab/topline_poster.html

HOME TEACHER DEVELOPMENT This poster was originally presented at FLEAT IV: the Fourth Conference on Foreign Language Education and Technology; Kobe, Japan (July 30, 2000). top / goals issues protocols references TOPLINE Tele-mentoring Goals Issues Protocols Overview Ten years after initiating a seminar for junior and senior high school English teachers' in Kumamoto Prefecture, the coordinators of the Recurrent Teachers’ Seminar at the Prefectural University of Kumamoto’s saw the need for an on-line seminar and have responded to the challenge by initiating Kumamoto’s first on-line teacher development program. Dubbed the Teachers’ On-line Program for Language Improvement through Networking in English (TOPLINE) by its creators, this program's general mission is to create teacher development opportunities for English teachers who find it difficult to take advantage of other programs because of location or time restrictions. For some teachers who participate in TOPLINE, unfamiliarity with electronic communication will compound the challenges of self-directed teacher development. Thus part of the coordinators' efforts to facilitate participation must be dedicated to helping technologically challenged teachers get connected to the Internet, in order for on-line language development and professional networking to begin. top goals issues protocols references Goals The aims of the online program TOPLINE, in short, are to help language teachers achieve their own goals in three areas:

6. Directory Of Regional Consortia HTML and Sensitivity Skills for the volunteers of N2R. came the World Wide Web Telementoring program, FYBR Heights and World Wide Web telementoring Program FYBR http://www.ctcnet.org/consortiadirectory/region9/n2r.htm

CTCNet Home NET AT TWO RIVERS NAME Net at Two Rivers ACRONYM: ADDRESS: Net at Two Rivers 4731 El Camino Avenue CITY: Carmichael STATE: CA ZIP: HISTORY/BACKGROUND: In addition, a one-on-one mentoring program, "N2R Certified Coaches," for technical assistance at public access sites. The overwhelming response from all sites was the need for a web-based program that would provide individuals with access to job and life skills curricula and information, using a mentor to guide them through the process. Out of this came the World Wide Web Telementoring program, FYBR, which received initial research funding from the California Institute for Smart Communities. FYBR was thus built not only from focus groups and surveys, but from results of "lessons learned" research and approximately $1,278,400 of in-kind services from eRepublic, Covansys, Microsoft, California Institute for Smart Communities, Compaq, Marketing by Design, The Webcat, Westmont Construction, EMT (State funded evaluation, management and training technical assistance), Lucas Advocates and many individuals. N2R also operates a PowerUP/Gateway Internet lab in Del Paso Heights in Sacramento at the Roberts Family Development Center.

7. CUUC Arborwood Report another 140 hours of additional volunteer time has been spent by 5 volunteers doing the committee work, planning, grantwriting, tele-mentoring, Holiday School http://www.tcfn.org/arborwood/cuucrpt.html

CUUC Arborwood Report When re-forming our Community Unitarian Universalist Church Community Service Committee in the fall of 1997 we asked ourselves the UUSC question, "What About The Children?" Almost immediately the needs of the Amistad (Spanish for "friendship") School were brought to our attention. Amistad School, a few blocks from our church in the Heart (or Inner City) of Kennewick, serves families half of whom speak English as a Second Language and three/quarters of whom qualify for free or reduced lunches. School volunteers were practically non-existent when we arrived at Amistad two years ago. This year 8 CUUC volunteers, most of whom are grandparents, enjoyed weekly reading friendships with about 20 kids, (collectively volunteering over 200 hours and for these efforts were honored by JC Penney and the Volunteer Center with a Golden Rule Certificate of Appreciation). Our church funds not only paid for essential equipment and supplies, including the florescent light fixtures, but also kept the heat, lights and other utilities on during the first critical year of the Arborwood Learning Center operation. UUFP funds provided incentive in the form of Waremart Grocery Gift Certificates to low-income volunteers who staffed the after school Homework Center 4 afternoons a week, helping kids do homework, (sometimes introducing kids to the very concept of homework), tutoring and providing a safe, comfortable and warm place to be together. The real drawing card to the Homework Center is daily access to state-of-the-art computerscomplete with software designed to meet their particular learning needs. With UUFP funds we were able to provide the Arborwood Learning Center with Enchanted Learning, Rosetta Stone in Spanish, GED and Citizenship software to supplement their other learning materials.

8. Briefing Sheet 38: ICT Mentors In Community And Voluntary Organisations Health and Safety issues. Insurance. How to support older learners. telementoring, ie offering mentoring services via e-mail. Progression routes for volunteers. http://www.niace.org.uk/information/Briefing_sheets/38_ICT_Mentors.htm

Advanced Search Path: Home Information Services Briefing Sheets PDF Version ICT mentors in community and voluntary organisations “To help and support people to manage their own learning in order to maximise their potential, develop their skills, improve their performance, and become the person they want to be”. Coaching, mentoring and assessing. E Parsloe. Kogan Page, 1992 Introduction The ICT team at NIACE was asked in 1999 by the Department for Education and Employment, now the Department for Education and Skills, to administer the “Adult and Community Learning Laptop Initiative”. Under this initiative, 1,500 laptop computers, scanners and printers were distributed to voluntary and community organisations and to local adult education services for use in widening participation. Over 600 organisations across England received equipment as a result of the initiative. During the course of monitoring visits to these organisations, it became apparent that many were using, or thinking of using, the services of volunteer helpers in their ICT programmes. Such volunteers are known by different organisations as ICT Mentors, ICT Volunteers, ICT Supporters, Computer Buddies, Internet Angels, etc. Whatever title they are known by, such volunteers fulfil a vital role in IT classes everywhere. Without them, many voluntary and community organisations would not be able to offer the range of IT training courses which they do, or might not even be able to offer IT training at all. Indeed, a recent survey ‘E-Learning in Leicestershire’ shows that some adult education providers were experiencing difficulties in recruiting and retaining competent and qualified ICT tutors. The main reason suggested for this was that people with ICT skills could obtain better paid jobs outside of education. Using the services of volunteers/mentors in the IT classroom does help to ease this problem somewhat.

9. Remarks At Digital Divide Event adult mentors and tutors online, including a new national network of on-line volunteers; a new guide from the Department of Education on tele-mentoring in math http://clinton4.nara.gov/WH/EOP/OVP/speeches/edtech.html

T H E W H I T E H O U S E Remarks at Digital Divide Event Help Site Map Text Only Tuesday, April 28, 1998 (As prepared for delivery) We meet today to break down walls. At each critical point of our nation's history, we have acted on our duty to give every citizen the chance to live out the American Dream. In the Agricultural Age, we ensured that land went not only to the privileged few, but to the common yeoman farmer. In the Industrial Age, we focussed on making sure that all Americans and not just the industrial barons had access to capital. Today, in the Information Age, connecting all our people to a universe of knowledge and learning is the key to ensuring a lifetime of success. The facts are clear and startling. Five years ago, 3 million people were connected to the Internet. Two years ago, 40 million people were connected. Last year, it was 100 million. No one knows where we will be next year, but the course is clear: technology is transforming our lives. Today, we can order blue jeans and cars custom-made to our specifications. Small businesses spring up overnight and provide services to millions. Schools are using the Internet to explore the Red Planet, dissect virtual frogs, and learn foreign languages. The Information Age is all around us and it's here to stay. That's why, in 1994, President Clinton and I set a goal of wiring every classroom and library to the Internet. On Net Days all over the country, Americans from all walks of life have come together in modern-day electronic barn-raisings to connect children to a brighter future. Over these past four years, we've increased the number of classrooms wired to the Internet nine times over.

10. OLRL limited understanding of the demands that telementoring relationships place on both students and adult volunteers makes telementoring programs less effective http://www.educ.sfu.ca/olrl/OLRL/Templates/telementoring.htm

The Telementoring Orchestrator project is generously funded by the Office of Learning Technologies Partners include: Learning in Motion The University of Toronto , and The University of Hawaii The Telementoring Orchestrator The goal of this project is to develop and test a web-based software product that will help teachers facilitate large numbers of on-line mentoring ("telementoring") relationships for their students. Background Since the mid 90s, Dr. O'Neill and a variety of collaborators have been pursuing a program of applied research directed at creating a productive synergy between schools and workplaces. People face challenges to their learning and development both at school and at work, and these problems can be complementary. For example, schools are meant to provide a safe and supportive setting in which to learn and grow; but as many in academia and the general public have observed, the lessons taught in school are often isolated from authentic practice and do not transfer well to the 'real world'. At work, the challenges to learning are different, but equally serious. Demands for short-term productivity can discourage the reflection necessary for deep learning, and the mentoring necessary to develop new generations of talent. These problems are especially worrisome to a nation striving toward a strong position in a knowledge-based global economy.

11. Tele-Mentoring The School Renewal WebCenter is designed to help teachers, principals, parents or community members think about new designs for teaching and learning. Expert telementoring. of Students BBBSA http://www.gse.uci.edu/renewal/strategies/i-mentoring-gf.html

Expert Tele-Mentoring of Students Economy Engagement The Context: Mentoring is a one-to-one educational and supportive relationship practiced for hundreds of years in almost all cultures. It is based on trust. It has proven to be effective in most educational settings and especially in at-risk situations. Today the term "expert mentor" usually means a more-experienced person who acts as a guide or model for a less-experienced person. Stanford psychologists have shown that expert mentoring is extremely effective to advance learners when adequate intervention is applied. We have learned from recent research that the presence of a caring adult in a mentor/mentee relationship has been a decisive factor in the life of many youths. Caring individuals, who provide one-to-one support, friendship, and guidance, become role models for disoriented children attending many inner-city schools. School Renewal Through Expert Tele-Mentoring There are many national efforts, with international recognition, offering on-line mentoring programs. One in particular is

12. Agencies And Initiatives That Involve Online Volunteers As Mentors Or Tutors agencies and initiatives that involve online volunteers as mentors or tutors (ementoring, e-mail mentoring, telementoring, etc.) http://www.serviceleader.org/old/vv/orgs/mentor.html

FAQs Resources for AGENCIES Resources for VOLUNTEERS About the Virtual Volunteering Project ... Home Page agencies and initiatives that involve online volunteers as mentors or tutors (e-mentoring, e-mail mentoring, telementoring, etc.) If you would like your agency to be included in this listing, please complete our online survey If you are interested in setting up or expanding your own online mentoring/teletutoring program , we have a growing body of online resources that can help. We also have information about online safety in volunteering programs , including a special section for programs involving youth. Not all of these online mentoring programs are still operational. Ability OnLine Support Network An electronic mail system that connects young people with disabilities or chronic illness to disabled and non-disabled peers and mentors. This network gives "wings" to thousands of children and adolescents by removing the social barriers that can come with having a disability and illness, and by providing opportunities to form friendships, build self-confidence, exchange information, and share hope and encouragement through e-mail messages. Aspire b http://www.aspire2b.org

13. E-mentoring/Online Mentoring/Telementoring Resources of online mentoring and teletutoring programs involving volunteers. It s a Simple Idea, But It s Not Easy to Do Practical Lessons in Telementoring http//www http://www.serviceleader.org/old/schools/telem.html

Community Engagment and Volunteerism Resources for K-12 Schools E-mentoring/Online Mentoring/Telementoring Resources Online mentoring or online tutoring takes MANY forms, everything from one youth matched with one mentor, to a group of students in one classroom matched with a group of mentors from one company for a specific curriculum-based activity. It can be a program of just a few weeks or one that lasts an entire school year. It may mean an online volunteer sending one or two e-mails a week, or spending several hours a week reviewing a student's project for class. It can be school-based and curriculum-focused, or conducted through a nonprofit organization that serves young people. Below is an index of SELECTED organizations and online mentoring/teletutoring projects and materials, as well as general mentoring resources, that we feel could be helpful to an organization exploring the idea of online mentoring or teletutoring. Thanks to the Virtual Volunteering Project for compiling this information originally and allowing it to be reprinted here: Online Mentoring and Online Safety Resources By the Virtual Volunteering Project http://www.serviceleader.org/vv/direct/

14. MENTORING EXAMPLES Junior Achievement founded in 1919, volunteers worldwide work with students and with teachers in the classroom as partners. volunteers can sign up here too. http://mbhs.bergtraum.k12.ny.us/mentor/exam.html

Mentoring Examples I. OVERVIEW Return to Mentor Page II. BUSINESS INITIATED MENTORING: Hewlett-Packard Email Mentoring Program ... WITI Women in Technology Telecollaborating Around the World Examples: A student may be given an assignment to write a resume and cover letter in her English class. The critique by her English teacher will be expected and most likely ignored as simply a part of the school grading system. However, when her businessperson mentor criticizes the assignment, the suggestions are authentic. Because the mentor is a businessperson and has experience with reading resumes and cover letters, her criticism is more likely to be taken seriously by the student Mentoring example from Hewlett-Packard : "Jenny, a local 4th grader, has an interest in frogs. Jenny applies for a mentee position and is matched up with a mentor who treats her interest in frogs as important as nuclear physics. Jenny is pointed to places on the Internet where frogs are discussed and is now in communication with a leading scientist in Europe who is conducting acid rain research using....yes, frogs. The scientist helps Jenny understand the relationship between math, an area where she is struggling in school, and her interest in frogs. Jenny begins to understand the math used by the scientist while conducting frog research. Jenny's math scores begin to improve and she is enjoying school again." Return to Beginning Business initiated Mentors Hewlett-Packard Email Mentoring Program Motivating K-12 Students to Excel!

15. MENTORING They surveyed the parents of children and the volunteers and found 85 % of the TeleMentoring An Examination of the Potential for an Educational Network. http://mbhs.bergtraum.k12.ny.us/mentor/what.html

Mentoring What is Mentoring? Why Establish a Mentoring Program? Benefits of Mentoring Programs What Mentoring is Not ... Return to the Mentoring Page The purpose of this project is to explore the concept of mentoring and ways in which Computer Mediated Communications can expand its application. We propose that Mentoring is pedagogically valuable, and that the Internet will be a valuable tool for increasing mentoring in schools. What is Mentoring? Mentoring is defined as a sustained relationship between a youth and an adult (Office of Research) . In a well-structured mentoring relationship, the adult provides help, support and guidance. There are three basic types of mentoring: Educational or Academic Mentoring helps proteges improve their overall academic achievment Career Mentoring helps proteges develop the necessary skills to enter of continue on a career path. Personal Development Mentoring supports mentored youth during times of personal or social stress and provides guidance for decision making. (Office of Research) We are primarily concerned with the first type of mentoring

16. Federal Focus, Inc. What is EMentoring? E-mentoring ("tele mentoring " "cybermentoring " or "virtual mentoring") mentoring which uses that an organization has wonderful volunteers that can step up to http://www.fedfocus.org/children/m_speaker-muller.html

return to speaker list FIRST ANNUAL FEDERAL FOCUS ED-MENTOR SYMPOSIUM DR. CAROL MULLER Biography Dr. Muller is the founder and Executive Director of MentorNet at the College of Engineering, San Jose State University. She has 22 years in higher education. She holds a B.A. from Dartmouth College, and an M.A. and Ph.D. from Stanford University. These degrees are in Philosophy and English, Education Administration and Policy Analysis, respectively. She served from 1987 to 1996 in Dartmouth's School of Engineering as an Associate Dean for the administration. Her previous work at Dartmouth and Stanford is outstanding. Her website is www.mentornet.net. SLIDE 1 MentorNet: Creating and Sustaining a Large-Scale National Electronic Mentoring Program Carol B. Muller, Ph.D. Executive Director, MentorNet 1st Annual Federal Focus Ed-Mentor Symposium September 27, 1999 Washington, D.C. Presentation What is MentorNet? MentorNet is a national nonprofit program which links undergraduate and graduate women studying engineering and related sciences with professionals in industry for year-long structured mentoring relationships conducted via email. We have a mission to improve the status of women in society and contribute to positive change for women's study and work in science and engineering through a revolutionary online mentoring system. We want to increase the numbers of women graduating with engineering, science and math degrees and technology-supported mentoring by scientific and technical professionals in industry help meet this goal. The program complements the kinds of mentoring and education that students receive on their college campuses.

17. WINGS Telementoring Experienced teacher volunteers for telementoring being accepted today. Are you teaching in an elementary, middle, or secondary school somewhere in Texas? http://wings.utexas.org/telementoring.html

Telementoring Request a Mentor Become a Mentor Mentor Database ... FAQ Requests for telementoring being accepted today. Are you a Texas teaching certification candidate or recipient from U.T.-Austin WINGS Online can help you to find a mentor teacher with expertise in the content areas and at the grade levels that are of interest to you. If you are willing to communicate via e-mail regularly and long-term with such a "telementor," beginning soon, Select Mentor Database to choose your telementor. Make note of his or her "telementor number" before you leave the database. Select Request a Mentor to request the services of the telementor whom you have chosen. Be sure to complete all required items on the request form. A WINGS staff member will: contact the telementor to see if s/he is available to assist you. then contact you with instructions on how to begin and sustain productive communication with your telementor. continue to be available to you and your telementor to answer questions and respond to requests on an as-needed basis.

18. Assessing The Potential Of Ementoring In his new position he is carrying out work on communitybased telementoring, working with teachers and volunteers to strengthen the study of History at the http://www.nwrel.org/mentoring/panel14.html

facilitated by Mark Fulop , NMC Director Contents Introduction Assessing the Potential I. Virtual Interviews Jayne Cravens Judi Harris David Neils Kevin O'Neill II. Guided Study: WebQuest Overview Introduction Task Process ... Feedback III. Resources Related Links Kevin O'Neill http://www.sfu.ca/~koneill/ Kevin O'Neill is an Assistant Professor of Education and Technology at Simon Fraser University in British Columbia, Canada. His classroom-based research on academic telementoring began at Northwestern University in 1995, and has involved hundreds of adult volunteers and children from grades 7 to 12, in settings from inner city Chicago to the Toronto suburbs. In his new position he is carrying out work on community-based telementoring, working with teachers and volunteers to strengthen the study of History at the high school level. He is also developing software tools to make organizing small telementoring initiatives easier. NMC: Let's start off with the easy one. What is the state of ementoring as we begin the year 2002 the most important issues, the biggest challenges, the exciting advances you tell us. http://www.sfu.ca/~koneill/abstract1.html

19. Washington State Community Education WSCEA Lacey, WA Electronic Emissary Project. A tele mentoring project that helps teachers with access to the Internet locate other Back to List Volunteer. volunteers of America http://www.wscea.org/resource.htm

w w w . w s c e a . o r g Contact Us info@wscea.org home about us members ... Network Development Session Resources Great links for educators and students! Choose A Topic... General Community Education 21st CCLC/Out-of-School Time Grants After School Programs Search Tools Arts Literature Math Science Multiple Subjects Other Parenting Mentoring Service Learning Volunteer Community Education National Community Education Association National Center for Community Education The Coalition for Community Schools ...where you can receive updates on developments in the community schools field and the work of the Coalition as well as subscribe to their monthly newsletter. National Guild of Community Schools of the Arts Northwest Regional Educational Laboratory Back to List 21st CCLC / Out of School Time st Century Community Learning Centers The 21st CCLC Program is an effort by multiple organizations and institutions to keep children safe, to provide academic enrichment, and other recreational and enrichment opportunities, such as band, drama, art, and other cultural events for children; and to provide life-long learning opportunities for community members.

20. Website Development Guidebook website can be a great tool for bringing in volunteers and financial Ementoring Electronic mentoring, also known as telementoring, is one of the biggest http://www.nwrel.org/mentoring/webdev9.html

Introduction Why Have a Website? I. Building the Site Picking an ISP Planning and Making Your Site Design Tips II. Web Content for Program Development Online Volunteer Recruitment Online Fundraising Resource Sharing III. Marketing Your Website Meta-tags and Titles Search Engine Tips Online Program Databases Other Marketing Tips IV. Conclusion Off Into Cyberspace V. Resources Related Links Part II: Web Content (cont.) E-MENTORING AND OTHER WEBSITE USES We've already established that your website can be a great tool for bringing in volunteers and financial support, and for providing your community with resources and a network of services. A creative program will have no shortage of ways in which their site can help them grow. Here are a few other features that mentoring programs may wish to include on their sites: Ementoring Electronic mentoring, also known as telementoring, is one of the biggest trends in mentoring right now. Everyone seems to want to do it; very few people know what the implications of implementing a program like this are. The positives of ementoring are numerous. It can be a great way to reach out to mentors and mentees with disabilities who may have a hard time engaging in some more traditional mentoring activities. It can also tap into additional volunteers that may not have the time to devote to a more expanded mentoring role. It is a great means for academic mentoring and tutoring, where the mentor not only helps with homework, but also teaches the mentee about having a career in a particular field. And it can be an excellent method of supporting and augmenting the traditional one-on-one mentoring relationship.

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