The Regulatory Craft: Controlling Risks, Solving Problems, and Managing Compliance Malcolm K. Sparrow Go to chapter: Go to Page: Active Table of Contents Front Matter, pp. i-iv Table of Contents, pp. v-vi Foreword by Frank Keating, pp. vii-viii Foreword by Patricia McGinnis, pp. ix-xii Preface, pp. xiii-xviii Acknowledgments, pp. xix-xxii Introduction, pp. 1-14 Part I. Challenges to Regulatory Pr..., pp. 15-16 1. Pressures, pp. 17-28 2. Ideas, pp. 29-43 3. Party Politics, pp. 44-52 4. Customer Service: Merits and Lim..., pp. 53-64 5. Process Improvement: Merits and ..., pp. 65-78 Part II. The Emergence of Regulator..., pp. 79-80 6. Innovations, pp. 81-98 7. The Elements of Reform, pp. 99-108 8. The Search for Results That Coun..., pp. 109-122 9. Problem Solving: A Different Kin..., pp. 123-136 10. The Stages of Problem Solving, pp. 137-154 11. The Problem-Solving Infrastruct..., pp. 155-170 12. The Boston Gun Project, pp. 171-180 13. Of Strategies Reactive, Prevent..., pp. 181-193 14. Balanced versus Integrated Comp..., pp. 194-204 Part III. The Elusive Art of Risk C..., pp. 205-206 | |
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